Site Policy

Information Requested from Customers through the Website
The official website of Telecom Square, Inc. is dedicated to providing service to our customers. Customers may be asked to provide personal information on this website (only if they decide to place an order, answer a questionnaire, make an enquiry, or register an e-mail address online).
Telecom Square will only ask personal information relevant to the services the customer has requested, i.e., the customer’s name, e-mail address, phone number, and address. We may ask customers to provide additional information necessary to render service. Customers may choose not to answer items other than the minimum necessary information. Telecom Square, Inc. will never modify information provided by customers without their consent.
Please note that rendering some of the services listed on this website may require us to provide the customer’s information to a third party. (For example, delivery service requires us to give the customer’s name and delivery address to the contractor.)
Telecom Square, Inc. takes reasonable measures to protect the privacy of individuals using this website. Some of the services on this website may require customers to supply highly confidential information (WebMoney or credit card details). We make sure that all such information is secured through encryption or other technologies.
The above policy is subject to change or modification by Telecom Square, Inc. at any time. Any changes or modifications will be published on this website.
Compatible Browsers
This website has been tested on the following browsers:

For Windows Users

  • Firefox (latest version)
  • Chrome (latest version)

For Mac OS Users

  • Safari (latest version)
*Other browsers may not display contents or load pages properly.
Telecom Square’s website uses cookies to improve user experience and save preferences for future visits. Cookies do not compromise privacy or adversely affect the user’s computer in any way.
The use of cookies can be disabled in the Internet browser. This will not in any way affect browsing on our website.
Please check with the browser’s developer to learn how to change browser settings.
Guarantees and Limitations on Liability
Use of Telecom Square’s website is at the user’s own risk.
Telecom Square will not be liable for any damage that may result from usage of information obtained from this website and/or from other websites linked to this website.
Governing Law
This website is administered by Telecom Square, Inc.
By using this website, the user agrees to be bound by the laws of Japan and the rules and regulations of the Tokyo Metropolitan Government governing the use of this website, regardless of the applicable law in countries outside of Japan. Telecom Square is likewise bound by the relevant laws of Japan and the rules and regulations of the Tokyo Metropolitan Government.
Telecom Square makes no guarantee or representation with regard to the applicability of the contents of this website to the customer’s particular needs. Use of this website is entirely at the customer’s own discretion and risk. End
privacy Telecom Square, Inc. has obtained the Privacy Mark from the Japan Institute for Promotion of Digital Economy and Community (JIPDEC) for proper handling of personal information.

TAbout Telecom Square

Telecom Square is a global mobile solutions company specializing in mobile terminal rental. With 25 years of experience, we provide services to more than 500,000 users per year. We have counters at Japan’s major airports and operate a dedicated call center system to ensure peace of mind even when problems occur. In addition to WiFi router rental, we offer a strong lineup of backup services for travellers, including SIM card sales and mobile phone rental.

  • Prepaid SIM
  • Smartphone
  • PinnAR

Wi-Ho!® is a registered trademark of Telecom Square, Inc.